Terms and Conditions

All rights, including copyright, on this website, are owned by TWW Enterprises Ltd (the trading name of Twwork).

Any use of the site or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without prior permission.

By placing an order you are agreeing to purchase a product according to the following terms and conditions.

Dispatch and Delivery

Orders will be processed on a weekly basis, unless otherwise specified at the time of order. We're a small team and will dispatch weekly according to demand with the exception of order placed prior to Christmas where we will aim to pick orders & dispatch orders more frequently. Please leave a note in the checkout and email us at contact@thiswomanswork.org if your order is urgent.

All orders will be shipped via Royal Mail. Shipping options (including signed-for and tracked) are available in the drop-down menu.

For deliveries outside of the UK, in addition to appropriate international shipping charges, you will be responsible for any and all local taxes, duties, tariffs or other similar charges or impositions associated with your purchase, if any.

By placing your order, you are agreeing that you will be responsible for and will pay, as due, all such charges, as applicable.

UK Bank holidays are not classified as delivery days, so please allow extra working days for deliveries over UK Bank Holidays, or indeed International Bank holidays.

When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorised user of the credit/debit card or PayPal account used to place your order and that there are sufficient funds to cover the cost of the goods.

Goods will not be dispatched until payment has cleared.

Cancelling your order

If you would like to cancel your order, please email us at contact@thiswomanswork.org within 24-hours of the purchase, stating your intention to cancel your order. Please include your order number in the email.

It may not always be possible to stop an order before it is dispatched. In this instance, please return the order as per the above instructions.

Consumer Contracts Regulations 2013

If you reside within the UK or the European Union and you cancel your entire order within 14 days of receipt of your goods, we will refund the standard postage costs you paid as part of that order, in accordance with the Distance Selling Regulations for orders over £42.

If you paid for an enhanced delivery method, we will only refund the cost of standard delivery.

You would need to pay the costs of sending the order back to us.

We will not refund any postage charges if you cancel after 14 days of receipt – or if you only cancel part of your order.General TermsAll the information we provide on our shop is an accurate as we can make it (and we will always try hard here). Any errors are unintentional and we will correct errors as quickly as possible.

We have tried to put as much detail as possible for each product listed, so please read each product description carefully before committing to buy. Doing this will prevent the need for unnecessary returns.

Prices for our products are subject to change, in line with our suppliers costs to us, and we will do our best to notify anyone affected by price changes as quickly as possible.

Delivery costs will be charged in addition to the goods sold and are confirmed during the checkout process.

Product care is the responsibility of the purchaser. Please be mindful of how you ‘care’ for our items once received.

We may, from time to time, offer promotional discount codes. The conditions of use will be specified at the time of issue. Please read these carefully!

Promotional codes can only be used once per person, and must be used in accordance with the conditions stated (and in the spirit they are intended). But just to be clear:· A promotional code cannot be used after an order has been placed.· You cannot swap your promotional code for cash.

Please note, we cannot guarantee to be able to amend orders, once placed, but will always do our best. We definitely won’t be able to change any orders after 5pm on a Friday.

Specific Sales Terms

When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order. This email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us will not be formed until your payment has been approved and we have debited your credit or debit card.We reserve the right, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis.